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FAQ

NcStar/Vism

Q. What if my animal chews on it?

A. Send it to us to get it exchanged for a new product.

 

Q. What if I dropped it and now it is messed up?

A. Send it to us to get it exchanged for a new product.

 

Q. How long should I expect it to take to get a replacement item if I send it to you.

A. If we have it in stock the replacement will be shipped back to you within 48 hours, if we are currently out of stock you will be contacted on how long it will take to get it sent to you.

 

Q. If I have to send it to you for a replacement will I get a new or repaired item?

A. All exchanges are for new items, nothing is repaired.

 

TekMat

 

Q. Where are they made?

 

A. TekMat's are designed in the USA but are manufactured overseas. This way we are able to provide you a quality product at a even better price.

 

Q. How do I clean my TekMat?

 

A. TekMat's can be cleaned in a couple ways. First, you can clean them with water and a mild detergent while gently scrubbing the mat. Second, you can simply place the mat in a household dishwasher and run it through a light cycle. Allow to air dry.

 

Q. Do you have a warranty?

 

A. TekMat's have a limited life-time manufacturer warranty.

 

Q. How should I store my TekMat?

 

A. The best place to store your TekMat is with your other cleaning supplies. Your TekMat can be stored flat or rolled up.

 Ballistic Advantage

Q. What is the difference between Modern, Performance and Premium Series Barrels?

A. Modern Series Barrels are machined from 4150 Chrome Moly Vanadium Steel and feature a QPQ corrosion resistant finish and QPQ coated M4 feed ramp extension. 
Watch a video about our Modern Series AR barrel: Ballistic Advantage Modern Series 

   Performance Series Barrels are machined from 4150 Chrome Moly Vanadium Steel and feature a QPQ corrosion resistant finish and a nickel boron coated M4 feed ramp extension. 
Watch a video about our Performance Series AR barrel: Ballistic Advantage Performance Series. 

   Premium Series Barrels are machined from 416 Stainless Steel and feature a bead blasted finish and a nickel boron coated m4 feed ramp extension. 
Watch a video about our Premium Series AR barrel: Ballistic Advantage Premium Series.

 

Q. What is BA Hanson?

A. The BA Hanson Series exemplifies the quality and accuracy you have come to expect from Ballistic Advantage. BA Hanson Profile barrels feature a shoulder-less design, symmetrically limiting barrel “whip” and allowing the barrel too quickly return to its home position. This is extremely beneficial for follow up shots at a high rate of fire or full auto fire. Lightweight feel without the lightweight limitations, it is truly ideal for how an AR-15 is designed to perform. 
Watch a video about our Hanson Series Barrels: Ballistic Advantage Hanson Premium Series

 

Q. Do you offer any discounts on AR barrels or any other AR replacement parts?

A. Yes, we have special pricing for active/former Military, Law Enforcement, EMS and Senior Citizens. Please setup an account on the website and then send in a copy of your credentials (government issued ID, a copy of your DD214, badge, or email) along with a request to be setup for our discount to Contact.

 

Q. What materials are your barrels manufactured from?

A. We offer 4150 Chrome-Moly steel with a QPQ melonite finish or 416R Stainless steel.

 

Q. What break in procedure should I use for my barrel?

A. Please see our blog article: Ballistic Advantage Barrel Break in Procedure.

 

Q. Should I buy a Chrome Moly barrel or a Stainless Steel barrel?

A. Please see our blog article: What type of barrel should I choose?

 

Q. Can I shoot a .223 round out of a 5.56 barrel?

A. Yes, you can with no worries but, you cannot shoot a 5.56 round out of a .223 due to clearances in the round and the bore.

 

Q. What twist rate is available on your barrels?

A. We offer 1/7 twist in Chrome-Moly steel and 1/8 twist in Stainless steel.

 

Q. What is the difference in Pistol, Carbine, Mid and Rifle length barrels?

A. This is a length that refers to the gas system on your AR 15. Starting with Pistol the shortest, it measures 3.75 inches. Next, is Carbine at 6.75 inches, Midlength measuring 8.75 inches and finally Rifle that is either 11.35 inches or 12.15 inches depending on the caliber.

 

Q. What rail length do I need to comply with for your standard length barrels?

A. This is a twofold answer: Do you have a front sight base? If you do, and you have purchased an M4 carbine then you should have a 7” rail. If you have a Midlength barrel then you should have a 9” rail. 

     If your barrel does not have a front sight base then it is a personal preference depending on how much of the barrel you like extending out from your rail. Typically, you subtract a ½” at the front and a ½” at the rear then, subtract how much of the barrel you want to have to protrude past your rail.

 

Q. Will Ballistic Advantage cut and rethread my barrel to a custom length?

A. This service is not available but, we do entertain custom barrel orders in lot runs of 100 or more.

 

Q. What is a free floated barrel?

A. This is a term used to describe a build where the barrel has no contact to any part other than the upper receiver. This includes the rail and the gas block but the gas tube connection is ignored in this definition.

 

Q. How tight should I torque my barrel nut?

A. You should tighten your barrel nut to 35 – 75 ft. lbs.

 

Q. How do I install my lo-pro gas block?

A. Please follow this link to our YouTube channel: Low pro gas block installation.

 

Q. How does the AR 15 gas system work?

A. Please follow this link to our YouTube channel: AR 15 gas system.

 

Q. How do I install my new barrel?

A. Please follow this link top our YouTube channel: AR 15 barrel installation. 

    Follow up installation guide: AR Barrel installation Part 2.

 

Trinity Force

 

WHERE IS TRINITY FORCE LOCATED?

 

Trinity Force is located at 19224 E Walnut Dr N Unit D City of Industry, CA 91748.

 

WHAT ARE TRINITY FORCE’S HOURS OF OPERATION?

 

Our offices operate from 7:30 AM to 5:00 PM (PST).

 

 

 

 

I HAVE A TECHNICAL ISSUE WITH MY PRODUCT, WHAT SHOULD I DO?

 

Contact our Technical Support Team at +1 (626) 330-6660 or support@trinityforce.com for immediate technical assistance.

 

 

 

WHAT TYPE OF WARRANTY DO I RECEIVE WITH TRINITY FORCE PRODUCTS?

 

We are proud to offer a lifetime warranty on all of our products. For more information, please take a look at our Warranty page for more information.

 

HOW DO I MAKE A RETURN?

 

It doesn’t matter how it happened or where it was purchased. You can count on our Lifetime Warranty for all Trinity Force products. To make a return, please fill out a Return Requestand take a look at our Warranty page for more information.